Privacy Policy

Who we are

This website is operated by Wahaj, trading as Built by Wahaj, based in Sussex, UK. For any privacy-related queries, please contact us at hello@wahajarsal.co.uk.

We take your privacy seriously. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (UK GDPR).

What data we collect

We only collect personal data when you voluntarily provide it by completing the contact form on this website. This may include:

• Your name
• Your trade or business type
• Your phone number
• Your email address
• Any information you include in your message

We do not use cookies for tracking or analytics. We do not use Google Analytics or any similar third-party tracking tools.

How we use your data

We use the information you provide solely to:

• Respond to your enquiry
• Discuss and deliver the web design services you've requested
• Send you a follow-up if you've shown interest in our services

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the basis of legitimate interests — specifically, to respond to your enquiry and conduct our business. Where you request a service, processing is also necessary for the performance of a contract.

Third-party processors

Contact form submissions are processed by Formspree (formspree.io), which forwards them to our email inbox. Formspree acts as a data processor on our behalf. You can review their privacy policy at formspree.io/legal/privacy-policy.

We use no other third-party services that process personal data on this website.

How long we keep your data

We retain enquiry data (your name, contact details, and message) for up to 12 months after our last communication. If you become a client, we retain project-related information for up to 6 years in line with standard UK business record-keeping requirements.

You can ask us to delete your data at any time — see Your Rights below.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Erase your data (the "right to be forgotten")
• Restrict how we process your data
• Object to processing based on legitimate interests
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email us at hello@wahajarsal.co.uk. We will respond within 30 days.

Data security

We take reasonable steps to protect your personal data. Contact form data is transmitted securely via Formspree's encrypted connection. We do not store your data on this website.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact

For any privacy questions or to exercise your rights, please contact us at hello@wahajarsal.co.uk.